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Technology Domain

The Technology domain offers scholars a comprehensive overview of navigating and balancing stakeholder interests in digital communications and technologies, focusing on a consumer-centric perspective. Scholars will gain valuable insights into formulating policies that prioritise consumer engagement and trust, which are crucial for the successful adoption of digital technologies. The curriculum addresses critical challenges such as inclusion and access, data privacy, competitive practices, and the ethical implications of artificial intelligence, highlighting their importance in both global and Indian contexts. Through the technology domain sessions, students will delve into contemporary issues surrounding Consumer Protection in the Digital Era, exploring how to effectively balance considerations of inclusion, competition, privacy, data protection, and ethics in AI, ensuring that technology policy-making aligns with the broader interests of all stakeholders involved.

Dr Archana Gulati

Professor at ISPP, Ex. Advisor Digital Communications, Niti Aayog, Sr DDG Department of Telecommunications (Retd.)