A telecom, technology and competition policy expert with more than 31 years of experience, Dr Gulati was previously an Indian Civil Services officer (1989 batch) and took voluntary retirement in 2021. Subsequently, she worked as Senior Adviser on competition law, and was Head of Public Policy at Google India till October 2022. Her educational qualifications include a BA Honours in Economics from Lady Sri Ram College, Delhi University, an LLM (Telecom & IT law) from the University of Strathclyde, UK, and a PhD. from the Indian Institute of Technology, Delhi. She is passionate about the positive and transformative power of digital communications and technologies, and she has always endeavoured to formulate policies and implement projects that promote Universal Service.
Dr Guati believes that regulation and business practices that foster consumer safety and trust are essential for technology to be universally accepted, adopted, and deliver its potential. She has put this philosophy into practice in the various posts she has held in the Indian Government. Most recently, these were Advisor (Digital Communications) at the National Institute for Transforming India. Before that, as Senior Deputy Director-General in the Department of Telecommunications, she served as Officer on Special Duty (OSD) to the Chairperson of the Telecom Commission of India. She has also previously headed the M&A wing of the Competition Commission of India and has been the Financial Advisor to the Chairperson of India’s National Disaster Management Authority.
Dr Gulati has also served as an expert with the International Telecommunication Union (ITU). She was Co-rapporteur of the ITU-Development sector’s Study Group (2018-21) dealing with Consumer Protection in the Digital Age and has represented the Asia Pacific Region as Vice-Chair of the ITU Working Group on Finance and Human Resources