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Careers at ISPP
Explore the career opportunities at ISPP that can help you develop your skills and pave the way to prestigious accomplishments. Check out the current openings.
Current Openings
Program Coordinator, Indian Network of Economic Research
LOCATION: This position will be based in Hauz Khas, New Delhi.
NATURE OF ASSOCIATION: Full Time
ABOUT ISPP
Indian School of Public Policy, founded in October 2018, aims to democratise public policy in India. ISPP seeks to build capacities across Sarkaar, Bazaar and Samaaj (Government, Business, Civil Society and non-profits). The first cohort of scholars commenced the year-long post-graduate Public Policy, Design and Management program in August 2019. ISPP is now welcoming its sixth cohort in 2024. In addition to the year-long programme, ISPP offers a range of Executive Education courses in Policy, Data and Behaviour Change, Understanding Government and others. For additional information, please visit: www.ispp.org.in
ABOUT INER
INER aims to build a network of economic researchers in India to bring together policy practitioners, researchers and funders. It will generate knowledge outputs through policy briefs, research papers, conference proceedings, training programs, databases, summer schools, among other outputs.
JOB PROFILE
You will be a key member of a small and versatile team of economists and researchers, and coordinate the operations. You will prepare agendas for presentation, help build networks, carry out action plans and coordinate and follow up with various stakeholders. You will have to anchor and facilitate the communication with all parties involved, collate ideas and discussions, and organise events across the network.
JOB RESPONSIBILITY
- To provide inputs and facilitate the setting up, coordination, and management of various activities for the Network
SKILLS
- Excellent coordination skills to engage with multiple stakeholders involved.
- Strong interpersonal skills to build relationships with teams and participants
- Research skills, including identifying and monitoring potential issues for the report
- Excellent organisational skills, managing workload and prioritising tasks.
- Expert-level written and verbal communication skills;
- Good IT skills, proficient with MS Office, Zoom, GSuite.
EDUCATION AND EXPERIENCE
- Have a Masters in Economics and/or Public Policy
- 3-5 years of work experience in research
- Understanding of coordinating Conferences and Panel Discussions
- Excellent understanding of Research Publications and Conferences.
Desirable
PhD in Economics
COMPENSATION
Will depend on experience and skills
WHAT WE OFFER
- An inclusive atmosphere of mutual respect.
- Mentorship and Guidance.
- Opportunities to interact with top academics and policy experts.
- A comprehensive Learning and development program to enhance skill and knowledge
TO APPLY
Qualified candidates should send their Résumés to careers@ispp.org.in along with a cover letter highlighting your suitability for the position. Given the high volume of applications we receive, we will not be able to respond to all applicants and our responses will have to be limited to those who are shortlisted.
DEADLINE: Rolling basis till the position is filled.
Accounts Associate
Location: New Delhi
Experience: 1-2+ years
Department: Intuitional Support and Excellence
Reports to: Deputy Manager, Accounts
About ISPP: Indian School of Public Policy, founded in October 2018, aims to democratise public policy in India. ISPP seeks to build capacities across Sarkaar, Bazaar, and Samaaj (Government, Business, Civil Society and non-profits).
Role Overview: ISPP is seeking a detail-oriented and proactive Accounts and Administrative Associate to support its financial and administrative operations. This role is critical in maintaining accurate financial records, managing accounts payable and receivable, and ensuring smooth office administration. The ideal candidate will combine strong accounting knowledge with excellent organizational and communication skills to contribute effectively to ISPP’s mission.
Key Responsibilities:
Financial Management:
- Maintain accurate and up-to-date financial records and bookkeeping.
- Process invoices, payments, and manage accounts payable and receivable.
- Reconcile bank statement with company records regularly
- Reconcile accounts to ensure accuracy and completeness.
- Assist with the preparation of financial reports and documentation.
- Enter financial data into accounting software and spreadsheets with high accuracy.
- Support financial audits and internal controls as required.
Administrative Support:
- Manage office supplies and coordinate procurement as needed.
- Handle correspondence, including communication with clients, vendors, and internal stakeholders.
- Assist with general administrative tasks to ensure smooth office functioning.
Communication
- Liaise professionally with clients and vendors regarding invoices, payments, and financial queries.
- Provide timely reminders and follow-ups for payments and financial documentation.
Required Skills & Qualifications:
- B.Com/ BBA graduate
- Strong understanding of accounting principles and bookkeeping practices.
- Knowledge of GST for reconciliation with the portal
- Knowledge of Tax deduction of source
- Knowledge of Tally software
- Proficiency in accounting software and Microsoft Office applications, especially Excel.
- Exceptional attention to detail and accuracy in financial data management.
- Excellent organizational skills with the ability to manage multiple priorities effectively.
- Strong verbal and written communication skills, professional and clear.
- 1 to 2 years of prior experience in a similar role is preferred.
Compensation
₹35,000 to ₹40,000 per month
Selection Process
- 2 to 3 rounds of interviews to assess suitability and fit for the role.
Contact
- To Apply: Please submit your CV and a cover letter to [email protected]
Learning Associate (Economics/Statistics)
LOCATION: This position will be based in Hauz Khas, New Delhi.
NATURE OF ASSOCIATION: Full-time, in-office position.
ABOUT ISPP
Indian School of Public Policy seeks to build policy capacity across Sarkaar, Samaaj and Bazaar (Government, Civil Society and Business). In addition to the year-long flagship program on Policy, Design & Management, ISPP also offers a range of Executive Education courses like Policy, Data & Behaviour Change, Understanding Government and others. For additional information, please visit: www.ispp.org.in
JOB PROFILE
Reporting to the Academic Coordinator, you will be a key member of the academic team at ISPP that works closely with several policy practitioners, including former and current civil servants and renowned experts across a wide range of domains. While you will directly support scholars’ learning in the Public Policy, Design & Management (PDM) program, you will also support various programmes such as LokNeeti, Executive Education and Case Study Centre.
For this specific role, ISPP is seeking candidates with a Master’s degree in Public Policy/ Econometrics/Statistics/ Economics or closely related fields. Candidates with prior project and/or teaching experience in one or more of these fields are strongly preferred.
JOB RESPONSIBILITY
Academic Support:
- Engaging with the faculty on various aspects of course delivery which may include, but not limited to, course design and development, preparation of evaluation rubrics, and evaluation or grading of scholar performance
- Supporting scholar learning through the conduct of tutorials to achieve course learning objectives, facilitating faculty feedback on student performance, and scheduling office hours for scholars
- Conducting academic research to aid course content revision/update, review of pedagogy and recommending improvements
- Support scholar research and help them to publish
Administrative Support:
- Managing course schedules, maintaining course resources including coursework and class readings, scholar grades and performance feedback through the Learning Management System (LMS)
- Ensuring timely conduct of classes as per schedule, recording of scholar attendance, and facilitation of in-class support to the faculty whenever required
- Any additional tasks that may fall within the purview of the academic team at ISPP
SKILLS
- Excellent interpersonal skills to interact and engage with scholars and ISPP faculty
- Excellent organisational skills, including managing a complex, varied workload and planning and prioritising tasks.
- Excellent written and verbal communication skills (English and Hindi) to deal effectively, efficiently and appropriately with scholars, ISPP faculty and external partners
- Ability to operate and thrive in a fast-paced academic environment
- Ability to command authority and exercise control in pursuit of maintaining discipline and ensuring intellectual growth
- Must be comfortable making presentations and conducting seminar sessions
- Proven ability to handle confidential information with discretion
- Good IT skills, proficient with MS Office.
EDUCATION AND EXPERIENCE
Must
- Master’s degree in Public Policy/Econometrics/Statistics/ Economics or closely related fields
- Prior project and/or teaching experience in one or more of these fields is strongly preferred.
- Should be proficient in data management and demonstrate ability to think critically, prioritise tasks and meet deadlines.
- Knowledge of and experience using quantitative analysis software and tools like R/Python/STAT/SPSS is a major advantage.
Desirable
- Knowledge of Tableau/Power BI and other data visualisation software
- Previous experience in an academic setting
COMPENSATION
₹ 50,000 to ₹ 60,000 per month, depending on the candidate’s competence and experience.
WHAT WE OFFER
- An inclusive atmosphere of mutual respect
- Mentorship and Guidance by top policy practitioners and seasoned faculty and professionals
- Opportunities to interact with top academics, policy experts, and practitioners
- Comprehensive learning and intellectual development opportunities to enhance knowledge and skills
TO APPLY
Qualified candidates should send their CVs to [email protected] and a cover letter detailing how their training and experience is well suited for this role. Given the high volume of applications we receive, we will not be able to respond to all applicants and our responses are limited to those who are shortlisted.
DEADLINE: Rolling basis till the position is filled.
To Apply: Please submit your CV and a cover letter to [email protected]
Manager – Executive education & Client Relations
Location: Hauz Khas Enclave, New Delhi
Experience: 4 to 6 years
About ISPP:
The Indian School of Public Policy (ISPP) is committed to creating next-gen policy leaders for a rising India through high-quality education, training, and research. Our Executive Education and Government Training programmes are designed to equip professionals with the necessary skills and knowledge to drive meaningful impact.
About the Role:
We are looking for a proactive Manager to lead business development for ISPP’s executive education and government training programmes. The ideal candidate will identify opportunities, engage with industry and government stakeholders, and contribute to programme design and delivery.
Key Responsibilities:
- Business Development: Drive B2B and B2C growth by identifying and securing new opportunities.
- Industry Engagement: Build and maintain relationships with industry leaders, government bodies, and corporate partners.
- Programme Design: Assist in designing training programmes, preparing the first draft based on inputs.
- Sales & Outreach: Reach out to prospective applicants, make calls, and drive enrolments.
- Client Relations: Manage and nurture long-term partnerships with key stakeholders.
- Contract management: Designing and managing faculty and programme related contracts.
- Public Policy Awareness: Possess a basic understanding of public policy with a curiosity to learn more.
Requirements:
- 4 to 6 years of experience in business development, client relations, or a related field.
- Management background or relevant experience with a strong business development mindset.
- Strong communication, networking, and negotiation skills.
- Self-motivated and results-driven with an ability to work independently.
- If you are passionate about executive education, business development, and public policy, we invite you to join ISPP’s mission of shaping the next generation of policy leaders.
To Apply: Please submit your CV and a cover letter to [email protected]
Academic Coordinator
Location: Indian School of Public Policy, New Delhi
Position Type: Full-time
About the Indian School of Public Policy (ISPP):
The Indian School of Public Policy (ISPP) is dedicated to creating a new class of policy professionals in India through rigorous academic programs, faculty engagement, and research initiatives.
We seek a dynamic and empathetic Academic Coordinator who excels in project management, instructional design, facilitation, supervision of fieldwork, and leadership training. The Academic Coordinator supervises Learning Associates (LAs) and actively engages with the faculty and scholars and coordinates with other departments of ISPP. The Coordinator reports to the Dean of ISPP.
1. Curriculum Management
· Develop and update Scholar and Faculty Handbooks to guide academic policies and best practices.
· Assist in faculty recruitment, curriculum design, and academic calendar preparation.
· Coordinate faculty assignments, course materials, and assessment schedules.
· Facilitate faculty-scholar interactions and resolve academic concerns.
2. Scholar Support and Academic Administration
· Coordinate with Learning Associates (LAs) to ensure alignment with faculty expectations.
· Develop, distribute, and analyse mid-term and end-term feedback forms, communicating insights to faculty for continuous improvement.
· Monitor scholar attendance and performance, issuing advance warnings for academic concerns.
· Address scholar behavioural and academic issues and provide guidance on faculty and concerned administrative groups
· Assist scholars in developing research papers for potential publication.
· Monitor and manage department budgets
3. Learning Management System (LMS) & Administration
· Manage the LMS, ensuring courses are created, materials are uploaded, and transcripts are approved.
· Cross-check and validate scholar transcripts and course completion records.
· Oversee the integration of guest lectures and academic resources into the LMS.
4. Guest Lectures and Events Coordination
· Coordinate guest lectures and the Harris Lecture series, assigning Learning Assistants (LAs) as required.
· Work collaboratively with other teams (admissions, administration, and outreach) to ensure seamless academic operations.
· Assist in the planning and execution of new cohort orientation and convocation.
Qualifications and Skills:
· PhD/M.Phil./MA in Public Policy, Economics, Political Science, or a related discipline.
· Prior experience in teaching at the graduate level OR experience in instructional design, facilitation, supervising fieldwork, and leadership training.
· Prior experience in academic coordination, curriculum development, or faculty management.
· Strong organisational, communication, and administrative skills.
· Proficiency in Learning Management Systems (LMS) and academic database management.
· Ability to liaise effectively between faculty, scholars, and administrative teams.
· Passion for public policy education and scholar mentorship.
Why Join ISPP?
· Work with renowned faculty and policymakers in an intellectually stimulating environment.
· Contribute to shaping the next generation of public policy professionals in India.
· Engage in cutting-edge policy research and academic initiatives.
If you are passionate about public policy education and academic management, we encourage you to apply!
To Apply: Please submit your CV and a cover letter to [email protected].
Manager, Communication & Marketing
Location: Indian School of Public Policy (ISPP), India
About ISPP:
The Indian School of Public Policy (ISPP) is India’s first and only policy school focused on public policy, design, and management. We aim to create future policy leaders equipped with the knowledge and skills to drive impactful change. As we expand our reach, we seek a dynamic Manager, Communication & Marketing to strengthen our brand, foster internal cohesion, and enhance stakeholder engagement.
Role Overview:
The Manager, Communication & Marketing will lead the development and execution of ISPP’s communication strategy , shaping ISPP’s narrative, ensuring effective internal communication across departments, and amplifying our external visibility. The role demands a balance of strategic thinking, policy-oriented content development, and operational execution to support ISPP’s mission.
Key Responsibilities:
Internal Communication:
- Design and implement a structured internal communication strategy to improve cross-functional coordination.
- Act as a bridge between departments (academics, admissions, outreach, corporate partnerships, and operations) to ensure alignment in messaging and initiatives.
- Facilitate information flow between leadership, faculty, staff, and students to enhance engagement and transparency.
- Lead internal newsletters, memos, and intranet content to ensure all stakeholders remain informed and aligned.
External Communication & Branding:
- Oversee ISPP’s public positioning through strategic messaging across digital and traditional platforms.
- Craft compelling content, including thought leadership articles, press releases, blogs, policy papers, and speeches.
- Manage ISPP’s social media presence, website content, and digital marketing initiatives to enhance brand visibility.
- Collaborate with media, industry partners, and academic institutions to strengthen ISPP’s credibility and outreach.
Event & Stakeholder Communication:
- Lead the communication strategy for ISPP events, including policy dialogues, workshops, and conferences.
- Develop targeted communication plans for engaging with alumni, donors, policymakers, and corporate partners.
- Oversee marketing and communication for admissions campaigns, ensuring effective engagement with prospective students.
Reputation Management:
- Manage crisis communication protocols to safeguard ISPP’s reputation.
- Monitor public perception and proactively address misinformation or brand challenges.
Qualifications & Skills:
- 6–10 years of experience in marketing, communications, or public affairs, preferably in higher education, public policy, think tanks, or research organizations.
- Strong experience in internal communications, stakeholder management, and cross-functional collaboration.
- Exceptional writing and editorial skills, with a strong understanding of policy discourse.
- Proficiency in digital marketing, content strategy, and social media management.
- Ability to engage with media, policymakers, and corporate stakeholders.
- Strategic mindset with the ability to execute tactically in a fast-paced environment.
- Excellent project management, organizational, and interpersonal skills.
Why Join ISPP?
- Be part of a pioneering institution shaping India’s policy landscape.
- Work in an intellectually stimulating and mission-driven environment.
- Engage with leading policy experts, academics, and industry leaders.
- Opportunity to lead impactful communication strategies that shape public discourse.
Application Process:
Interested candidates should send their resume and a cover letter to [email protected]. Please include samples of written work relevant to policy communication, if available.
Join us in building the next generation of policy leaders!
Current Openings
Senior Research Assistant: Shaping Public Health Policy and Research
Key Responsibilities:
Join our team as a Senior Research Assistant if you are passionate about driving impactful research in public health and policy and contribute to shaping the future of health systems in India.
- Assist the Centre Director in technical writing and reviews for various projects
- Contribute to the preparation and presentation of the Annual Report
- Conduct research in health systems, public health management, health financing, and national health programmes
- Engage in donor meetings, project presentations, conferences, and media interactions
Qualification and Experience:
- Post graduate degree in public health, community medicine, economics, public administration or an MD in Community Medicine, with a minimum of 3 years experience of research in health systems/public health management/health financing/ national health programmes
- Alternatively, a postgraduate degree in public policy with 3+ years of experience in health systems
- Strong analytical and writing skills
- Excellent communication and presentation abilities
- The candidate must be an Indian national
Terms of Appointment:
- The appointment will be on the basis of renewable annual contracts
- Probation period of 6 months will be applicable.
Compensation: ISPP recognises that the right candidate will significantly impact the organisation’s success and is prepared to offer an attractive compensation package commensurate with experience.
Location: Delhi office (with travel to other parts of India as required)
➤ Salary: Negotiable
➤Contract: Renewable annual contracts
➤Probation: 6 months
Deadline: Rolling basis till the position is filled. We will start reviewing applications on March 3, 2025.
ISPP is an equal-opportunity employer. We value diversity and are committed to creating an
inclusive environment for all employees.
Interested candidates, please send your CV at [email protected] and a brief statement of interest.
Assistant Director/Senior Manager – Career Services & Alumni Relations
Location: New Delhi
Experience: 5+ years
Department: Career Services & Alumni Relations
Reports to: Dean/Assistant Dean – Institutional Relations
About ISPP: The Indian School of Public Policy (ISPP) is dedicated to creating next gen policy leaders for a rising India through rigorous academic training, industry engagement, and a strong alumni network. We focus on equipping individuals with the skills and knowledge needed to navigate public policy and governance challenges.
Role Overview: This role is responsible for managing career services, strengthening alumni relations, and enhancing industry engagements. The ideal candidate will have experience in career development, stakeholder engagement, and a strong professional network across sectors.
Key Responsibilities:
Career Services:
- Develop and maintain relationships with recruiters across industries to facilitate job and internship placements for ISPP scholars.
- Guide students in career planning, resume building, and interview preparation.
- Organise placement drives, networking events, and career fairs.
- Track employment outcomes and prepare placement reports.
Alumni Relations:
- Build and maintain a strong alumni network to support mentoring, guest lectures, and recruitment opportunities.
- Develop engagement strategies, including alumni meetups, newsletters, and success stories.
- Encourage alumni to contribute to ISPP through mentorship, hiring, and event participation.
- Industry Engagements:
- Establish partnerships with corporate, government, and nonprofit organizations for knowledge-sharing and capacity-building programmes.
- Organize industry panels, roundtable discussions, and guest lectures with policy leaders and executives.
- Collaborate with organizations to explore executive education and training opportunities.
Required Skills & Qualifications:
- Bachelor’s/Master’s degree in Business, Public Policy, or a related field.
- 5+ years of experience in career services, industry partnerships, or alumni relations is preferred but not mandatory.
- Strong professional network across corporate, government, and development sectors.
- Excellent communication, networking, and stakeholder management skills.
- Passion for public policy and education.
Why Join ISPP?
- Opportunity to work with a pioneering public policy institution.
- Direct impact on student success and professional growth.
- Dynamic and collaborative work environment.
To Apply: Please submit your CV and a cover letter to [email protected]
Programme Advisor, Admissions & Outreach
POSITION: Programme Advisor, Admissions & Outreach
LOCATION: New Delhi
NUMBER OF POSITIONS: 2-3 (Two to Three)
Senior Marketing & Communications Specialist (1 Position)
JOB TITLE: Senior Marketing & Communications Specialist
LOCATION: This position will be based in Hauz Khas, New Delhi. Limited travel is expected
NATURE OF ASSOCIATION: Full-time in-office position
ABOUT ISPP
ISPP aims to create next-gen policy leaders for a rising India by democratising public policy education and engagement and by developing policy capacity across samaaj, sarkaar, and bazaar. Our year-long flagship program on policy, design, and management equips future leaders with the skills and knowledge to navigate and influence public policy and management landscapes.
In addition to the year-long flagship program on policy, design, and management, ISPP offers a range of executive education courses in policy, data, and behaviour change, as well as understanding government and others. We are committed to fostering an environment of innovation, critical thinking, and leadership, and we seek a dynamic individual to join our team in amplifying our mission and vision.
POSITION OVERVIEW
The Senior Marketing and Communication Specialist will be pivotal in developing and executing strategic marketing and communication initiatives that enhance the college’s brand visibility, student recruitment efforts, and stakeholder engagement. The ideal candidate will have a deep understanding of the public policy landscape and experience in marketing within higher education or related fields. This role requires a creative thinker with excellent communication skills, a strategic mindset, and the ability to manage multiple projects effectively.
KEY RESPONSIBILITIES
The role includes the following but is not limited to:
Strategic Marketing Planning:
- Develop and implement comprehensive marketing strategies to promote the college’s programs, events, and initiatives.
- Identify target audiences and craft compelling messaging that resonates with prospective students, alums, donors, and other key stakeholders.
- Conduct market study and data analysis to enhance campaigns and alter aims.
- Monitor competitors and create marketing plans to stay ahead.
- Collaborate with academic and administrative departments to ensure alignment of marketing strategies with the college’s goals.
Content Development:
- Create and oversee the production of high-quality content, including website copy, newsletters, social media posts, press releases, brochures, and promotional materials.
- Develop storytelling approaches that highlight the unique aspects of the college’s programs and their impact on the public policy field.
- Manage the college’s digital presence, ensuring content is current, engaging, and optimised for search engines.
Communications Management:
- Serve as the primary point of contact for media relations, including crafting press releases, managing inquiries, and building relationships with journalists and media outlets.
- Coordinate internal and external communications, ensuring consistency in messaging across all platforms.
- Plan and execute communication campaigns for key college events, including program launches, conferences, and public lectures.
Brand Management:
- Ensure the college’s brand is consistently represented across all marketing and communication materials.
- Monitor and analyse brand perception and make recommendations for enhancements.
Market Research & Analysis:
- Conduct market research to understand trends in public policy education and identify opportunities for the college to differentiate itself in the market.
- Analyse the effectiveness of marketing campaigns and adjust strategies based on performance metrics.
Stakeholder Engagement:
- Foster relationships with alums, industry partners, and other external stakeholders to enhance the college’s network and influence.
- Work closely with the admissions team to support student recruitment through targeted marketing campaigns.
- Build team culture and consistently hold employees accountable for upholding the organisation’s values
- Prepare, monitor, and evaluate departmental budgets and ensure the department complies with allocated funding.
QUALIFICATIONS
- Passion for marketing with an aptitude to sell.
- Minimum of 8-10 years of experience in marketing and communications, preferably within higher education or public policy sectors.
- Proven track record in developing and executing successful marketing strategies and campaigns.
- Exceptional writing, editing, and verbal communication skills.
- Strong understanding of digital marketing, including social media, SEO, and content marketing.
- Ability to work independently and as part of a team, managing multiple projects and deadlines.
- Knowledge of the public policy landscape and an understanding of the challenges and opportunities within the field.
- Proficiency in marketing software and tools like Adobe Creative Suite, Google Analytics, and CRM systems.
COMPENSATION
ISPP recognises that the right candidate will significantly impact the organisation’s success and is prepared to offer an attractive compensation package commensurate with experience.
TO APPLY
Interested candidates should submit a writing assignment and CV. The details of the writing assignment are in the link. Further selection will be based on the assessment of this assignment. Any application without the writing assignment will not be considered. If you face a challenge in submitting your writing assignment and CV through the link, please submit it to [email protected]. Given the high volume of applications we receive, we will not be able to respond to all applicants, and our responses are limited to those who are shortlisted.
DEADLINE
Rolling basis till the position is filled. ISPP is an equal-opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
Programme Advisor, Admissions (2 Positions)
JOB TITLE: Programme Advisor, Admissions
LOCATION: This position will be based in Hauz Khas, New Delhi.
NATURE OF ASSOCIATION: Full-time in-office position
NUMBER OF POSITIONS: 2 (Two)
ABOUT ISPP
ISPP aims to create next-gen policy leaders for a rising India by democratising public policy education and engagement and by developing policy capacity across samaaj, sarkaar, and bazaar. Our year-long flagship programme on policy, design, and management equips future leaders with the skills and knowledge to navigate and influence public policy and management landscapes.
In addition to the year-long flagship programme on policy, design, and management, ISPP offers a range of executive education courses in policy, data, and behaviour change, as well as understanding government and others. We are committed to fostering an environment of innovation, critical thinking, and leadership, and we seek a dynamic individual to join our team in amplifying our mission and vision.
POSITION OVERVIEW
ISPP is seeking a Programme Advisor to support the admissions and marketing team in student recruitment activities for various courses the school offers. The Programme Advisor will primarily be involved in call counselling work to advise prospective students about the programmes offered by ISPP and assist them in identifying and enrolling in the programme tailored to their needs. The advisor will focus on guiding prospective students through the admissions process, offering information about all programme offerings and requirements and assisting them with the application submission. They would also need to be able to guide prospective candidates through the various admissions stages and support them in progressing with their application. The position involves managing and working with large datasets on a CRM platform, handling queries over the phone, addressing concerns and ensuring a positive experience for the prospective student. A vital part of the work involves writing mailers and other content, including blogs, to create resources that would interest prospective candidates or others interested in public policy issues.
KEY RESPONSIBILITIES
- Student Recruitment Support:
- Assist the admissions and marketing team in student recruitment for various courses offered by ISPP.
- Call Counselling:
- Provide phone counselling to prospective students, advising them on available programmes.
- Help students identify and enroll in the programme that best suits their needs.
- Admissions Guidance:
- Guide prospective students through the entire admissions process.
- Provide detailed information on programme offerings and application requirements.
- Assist candidates in progressing through the various stages of application submission.
- CRM Management:
- Manage and maintain large datasets on the CRM platform.
- Ensure accurate and timely updating of prospective student information.
- Handling Inquiries and Concerns:
- Address queries and concerns over the phone, ensuring a positive experience for prospective students.
- Content Creation:
- Write mailers, blogs, and other content to engage prospective students and individuals interested in public policy.
- Develop resources to generate interest in the school’s programmes.
- Collaborative Support:
- Work closely with the admissions and marketing teams to streamline recruitment efforts.
QUALIFICATIONS AND SKILLS
- Must have a background in Public Policy/Education/Economics or related fields. A Master’s degree is strongly preferred
- Should be fluent in English and Hindi; other languages welcome.
- Previous experience in call counselling or an admissions support role will be an advantage.
- Understanding public policy or related fields will be an advantage.
- Demonstrated ability to manage queries and concerns with empathy and patience.
- Experience with student information systems and CRM software
- Excellent interpersonal skills and ability to connect with diverse sets of people.
- Ability to work in a fast-paced environment that requires proactive and creative problem-solving.
- Ability to provide educational guidance to prospective applicants.
- Intellectual curiosity and commitment to learning.
COMPENSATION AND BENEFITS
- ₹ 55,000 per month with monthly incentives of up to ₹ 11,000.
- An inclusive atmosphere of mutual respect.
- Mentorship and Guidance.
- Plenty of opportunities to interact with top academics and policy experts.
TO APPLY
Interested candidates should submit their resumes and academic transcripts: https://forms.gle/Mbdj1p9pr64Rahdy7
How to apply:
Process of selection
- CV and Transcript review
- 2-3 rounds of interviews
DEADLINE
Rolling basis till the position is filled. We will start reviewing applications on 16 September 2024.
ISPP is an equal-opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
Admissions Manager (1 Position)
Apply: Interested candidates should submit their resumes, cover letters outlining their experience and fit for the role, and any relevant supporting documents to [email protected] with the subject line “Application for Admissions Manager”.
JOB TITLE: Admissions Manager
LOCATION: This position will be based in Hauz Khas, New Delhi. National-level travel will be expected.
NATURE OF ASSOCIATION: Full-time in-office position.
ABOUT ISPP
ISPP aims to create next-gen policy leaders for a rising India by democratising public policy education and engagement and by developing policy capacity across samaaj, sarkaar, and bazaar. Our year-long flagship program on policy, design, and management equips future leaders with the skills and knowledge to navigate and influence public policy and management landscapes.
In addition to the year-long flagship program on policy, design, and management, ISPP offers a range of executive education courses in policy, data, and behaviour change, as well as understanding government and others. We are committed to fostering an environment of innovation, critical thinking, and leadership, and we seek a dynamic individual to join our team in amplifying our mission and vision.
For additional information, please visit www.ispp.org.in.
POSITION OVERVIEW
The Admissions Manager will oversee all aspects of the admissions process, from recruitment to enrolment. This role requires a strategic thinker with a deep understanding of the higher education landscape, particularly within niche programs like public policy. The ideal candidate will have a strong background in admissions, excellent interpersonal skills, and a commitment to providing a seamless and positive experience for prospective students.
KEY RESPONSIBILITIES
The admissions manager carries overall responsibility for student enrolment at ISPP. The role includes the following but is not limited to:
Strategic Admissions Planning:
- Develop and implement a comprehensive admissions strategy to attract a diverse pool of qualified applicants to the college’s program.
- Analyse application trends and data to identify opportunities for improving recruitment efforts and increasing conversion rates.
- Collaborate with the marketing team to design and execute targeted outreach campaigns.
Recruitment & Outreach:
- Plan and participate in recruitment events, including open houses, webinars, information sessions, and college fairs.
- Build and maintain relationships with prospective students, educational institutions, industry professionals, and other stakeholders.
- Manage communication with prospective students through various channels, including email, phone, social media, and in-person meetings.
Application Management:
- Oversee the entire application process, from initial inquiries to final decisions, ensuring timely and accurate processing of applications.
- Review and assess applicant qualifications, conduct interviews and make admissions recommendations.
- Coordinate with academic departments to evaluate applicant fit and make final admissions decisions.
Enrolment Management:
- Work closely with admitted students to ensure a smooth transition from acceptance to enrolment.
- Develop and implement yield strategies to convert accepted students into enrolled students, including personalised follow-ups, scholarship offers, and pre-enrolment activities.
- Monitor enrolment numbers and work towards achieving the college’s enrolment goals.
Data Analysis & Reporting:
- Maintain accurate records of all admissions activities and provide regular reports on application trends, demographics, and enrolment statistics.
- Use data to inform and adjust admissions strategies, ensuring continuous recruitment and enrolment improvement.
Team Leadership & Collaboration:
- Supervise and mentor admissions staff, providing guidance and support to ensure high performance and professional growth.
- Collaborate with other departments, including academic, financial aid, and student services, to ensure a cohesive and supportive admissions process.
- Stay informed of trends and best practices in higher education admissions and incorporate them into the college’s processes.
Travel forms a significant part of this role and can range anywhere from 25% – 45% of the workload
QUALIFICATIONS
- 7+ years of experience and aptitude in admissions or a related department in an educational setting
- Strong understanding of admissions processes and procedures
- Exceptional communication and interpersonal skills
- Ability to analyse data and make informed decisions
- Experience with student information systems and CRM software
COMPENSATION
ISPP recognises that the right candidate will significantly impact the organisation’s success and is prepared to offer an attractive compensation package commensurate with experience.
TO APPLY
Interested candidates should submit their resumes, cover letters outlining their experience and fit for the role, and any relevant supporting documents to [email protected] with the subject line “Application for Admissions Manager”. Given the high volume of applications we receive, we will not be able to respond to all applicants, and our responses are limited to those who are shortlisted.
DEADLINE
Rolling basis till the position is filled. ISPP is an equal-opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.